In accordance with the L121-20 article by Ordinance nº 2001-741 of August 23, 2001 of the French Code of Consumption, the purchaser at seven (7) working days in order to forward to us, with its expenses, the article (s) which does not satisfy him. This time takes effect on the day of the reception of the order by the purchaser. The articles will have to be returned not weared, intact in quantity and quality, in their packing of origin to : LingerieComplice 16 rue de la Juiverie F-72000 Le Mans If the conditions mentioned are observed, LingerieComplice will refund the products turned over to the purchaser, within thirty day as from the date of reception of the products by LingerieComplice, except costs carriage return which remain of the customer.

The risks of forwarding are transferred to the customer as from the moment when the articles are given to the conveyor. In the event of damage, of damage or lacks, the purchaser will have imperatively to express characterized reservations with the conveyor at the time of the delivery and to refuse the parcel if this last is damaged too much. In the event of reception with reserves, the customer will have to confirm these last by recommended mail to the conveyor within 48 hours and to inform us. The delivery periods are given as information; beyond of a thirty days deadline with reception of the order, the sale will be broken and the customer will be refunded, without allowance. On reception of the order, its treatment will be carried out under a few days, the delivery periods depend primarily on the conveyor is: - from 2 to 5 days for France, - 5 days and more for the European Union (remains world to consult us). If the payment is done by cheque, the order of treatment of the order will have placed only to the effective cashing of this last. Moreover, the time will take effect only with the effective cashing of the cheque and will be replaced compared to the indication of the day of the order. The effective cashing does not becomes before a 15 days deadline wrought of the date of setting in bank. Free delivery: the carriage costs are dealt with by LingerieComplice for deliveries in Metropolitan France, for orders from at least 75 € and of maximum 30 kg. The exemption from payment of the carriage costs does not cancel the transfer of risks as from the moment when the articles are given to the conveyor, nor with not dealt with of the expenses of return in the case of dissatisfaction not raising of our responsibility. The special and temporary offer of free delivery without minimum of order is reserved for the deliveries in Metropolitan France & Corsica. A contractual participation of 10 € instead of 24 € is required for the rest of the world.