These terms of sales are concluded between LingerieComplice, whose registered office domiciled : F -72550 – La Quinte, registered in Le Mans under the n° 490.890.472 00015 and the purchaser.
Article - I - Contents
Terms of sales are established to define the relations between LingerieComplice and the purchaser.
The acquisition of products ordered on this site implies total acceptance by the purchaser of these terms.
However LingerieComplice keeps the right to modify them and this without notice constantly. In this case, the applicable terms will be those at the date of the order by the purchaser.
Article - II - Availability of the articles
Articles proposed by LingerieComplice are those present on the website, the day of the consultation by the Net surfer and within the limit of stocks available; if the article suggested is not available any more it could be ordered by the salesman with his supplier in which case the delivery period will be longer.
The photographs presented by LingerieComplice on the virtual catalogue cannot represent the product perfectly, especially as regards of colors, and could not engage the company.
Article - III - Prices
Prices posted on the virtual catalogue are in € including all french taxes. The VAT applied is 19,60% except for the DOM TOM where it is 8,50% (except Guyana).
LingerieComplice keeps the right to change its prices without notice, of course the prices which are reproduced on the catalogue the day of the order by the purchaser will be the only applicable ones.
The prices indicated do not take account of the expenses of packing and forwarding.
All the payments are made in euros, no care of the place of dwelling of the purchaser or delivery of your order.
The ordered articles remain the property of LingerieComplice until the total cashing of your payment. The prices are heard for the product alone except accessories of presentation.
Article - IV - Treatment of the order
Any person who wants to buy an article must imperatively:
- be identified by indicating all information requested or by indicating its number of customer if it has of them already one,
- fill the order by indicating all the references and attributes of the articles,
- validate its purchase order after checking,
- take note of this CGV and to accept them,
- carry out the payment by CB by the means of the protected site of the bank or by order check at “LingerieComplice”,
- validate its order and its payment.
The validation of the order means the acceptance of these terms of sale as well as the acceptance of the renunciation to be put forward its own conditions of purchase.
The registered data, the validation of ordering as of the payment will be proof of the transaction. The validation will mean the signature and the acceptance of the made operations.
The salesman will confirm the purchaser by email the recording of his order.
LingerieComplice keeps the right to break any ordering of a customer with whom it had a litigation of former payment.
The products are offered with the sale until exhaustion of stock available. In the event of ordering of a product become inalienable, the customer will be informed by it, as soon as possible, by phone or email.
The Net surfer can consult the various pages of the site, without being obliged to place an order.
Article - V - Satisfied or refunded
In accordance with the L121-20 article by Ordinance nº 2001-741 of August 23, 2001 of the French Code of Consumption, the purchaser at seven (7) working days in order to forward to us, with its expenses, the article (s) which does not satisfy him. This time takes effect on the day of the reception of the order by the purchaser. The articles will have to be returned not weared, intact in quantity and quality, in their packing of origin to :
LingerieComplice
16 rue de la Juiverie
F-72000 Le Mans
If the conditions mentioned are observed, LingerieComplice will refund the products turned over to the purchaser, within thirty day as from the date of reception of the products by LingerieComplice, except costs carriage return which remain of the customer.
Article - VI - Terms of payment
Payment is done with the order and is carried out by :
- Bank/credit card: protected by system of the CIC bank so that emitted information is encrypted so that nobody can be informed of it,
- Cheque : who will have obligatorily to be emitted by a bank resident in France. This last will be made out in euros with the order of LingerieComplice and will be rising exact order. The order will be dispatched only with the total cashing of the cheque. This last will have to be sent to the following address: LingerieComplice - 16 rue de la Juiverie - 72000 Le Mans.
- PayPal : if you the customer have an account by them, after validation of the payment by PP.
Article - VII - Delivery
The risks of forwarding are transferred to the customer as from the moment when the articles are given to the conveyor. In the event of damage, of damage or lacks, the purchaser will have imperatively to express characterized reservations with the conveyor at the time of the delivery and to refuse the parcel if this last is damaged too much. In the event of reception with reserves, the customer will have to confirm these last by recommended mail to the conveyor within 48 hours and to inform us.
The delivery periods are given as information; beyond of a thirty days deadline with reception of the order, the sale will be broken and the customer will be refunded, without allowance.
On reception of the order, its treatment will be carried out under a few days, the delivery periods depend primarily on the conveyor is:
- from 2 to 5 days for France,
- 5 days and more for the European Union (remains world to consult us).
If the payment is done by cheque, the order of treatment of the order will have placed only to the effective cashing of this last. Moreover, the time will take effect only with the effective cashing of the cheque and will be replaced compared to the indication of the day of the order. The effective cashing does not becomes before a 15 days deadline wrought of the date of setting in bank.
Free delivery: the carriage costs are dealt with by LingerieComplice for deliveries in Metropolitan France, for orders from at least 75 € and of maximum 30 kg. The exemption from payment of the carriage costs does not cancel the transfer of risks as from the moment when the articles are given to the conveyor, nor with not dealt with of the expenses of return in the case of dissatisfaction not raising of our responsibility.
The special and temporary offer of free delivery without minimum of order is reserved for the deliveries in Metropolitan France & Corsica. A contractual participation of 10 € instead of 24 € is required for the rest of the world.
Article - VIII - Guarantee
All the products profit from the guarantee from articles 1641 and following of the French Civil Code. If the article is not in conformity with that sold, it will be exchanged or refunded.
For any exchange or asks refunding, thank you to contact us:
- by telephone to the 02 72 91 95 97, from Tuesday from 10h00 to 19h to Saturday from 10h00 to 19h00
- by email to contact@lingeriecomplice.com
the request for exchange or refunding will have to be made in the seven days which follow the delivery.
Article - IX - Responsibility
The responsibility for the salesman could not be effective if it is generated by a loss of data, an intrusion in Internet network, a virus, a rupture of service or any other problem which would be involuntary of its share.
We cannot be held for person in charge for an allergy due to the components of fabrics (check the composition before purchase).
The degradation caused during shipping as well as the delays of delivery caused by the strike or of the bad weather will not concern our responsibility.
LingerieComplice declines any responsibility in the event of use non in conformity of information and contents relating to the site, by thirds.
As a customer or a simple visitor, you commit yourselves providing veracious information to LingerieComplice. In the contrary, you will be held for person in charge in the event of error or for unsuitable use of this information.
Article - X - Language, applicable law and jurisdiction
Only the French text of present of the site will be taken in the event of litigation. The orders are subjected to the French right. Only the Commercial court of Le Mans will be qualified in the event of litigation or dispute between the parts.
Article - XI - Confidentiality
www.lingeriecomplice.com site, used by the LingerieComplice company, was regularly declared at the CNIL under number 1185343.
In accordance with law 78-17 of January 6, 1978, the customer constantly has a right of access, of modification, correction or suppression of information relating to him. To exerce this right, it is enough to contact us by postal mail or email with the following address : contact@lingeriecomplice.com. The personal data provided by the customer are not diffused to thirds company. These last are necessary to the treatment of the orders. They, except express refusal of the customer, are integrated in our customers file and could be used for advertising executives only by the LingerieComplice company.
The Net surfers are informed that at the time of the access to this site, of information can be temporarily stored or on their hard disk in order to facilitate navigation on the site and admit being informed of this practice and authorize the LingerieComplice company it to be used. |